Ceasing practice

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

02 September 2014

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Returning to work after cessation of practice

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

02 September 2014

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Overseas applicants

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

02 September 2014

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Amending your policy

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Defined practice and procedures

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Renewal

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

New member enquiries / obtaining a quote

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Payment options

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Public liability insurance

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Students and new graduates

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

CPD

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Case history and your premiums

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

General enquiries

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Sep 2, 2014, 11:10 AM

Anchor:

patient-patient-unhappy

Normally complaints would be made through the in-house practice complaints procedure. It is important therefore that your patients know how to use the procedure. Private complaints may also be made to the Dental Complaints Service, an independent complaints service funded by the General Dental Council.

Failure to co-operate with the DCS in the investigation of a complaint may be brought to the attention of the GDC. Complaints may also be made to the Regulation and Quality Improvement Authority (RQIA) for registered practices, the nature of which may lead to an investigation of your compliance with the regulations and minimum standards.

Frequently asked questions

Ceasing practice

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Returning to work after cessation of practice

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Overseas applicants

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Amending your policy

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Defined practice and procedures

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Renewal

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

New member enquiries / obtaining a quote

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Payment options

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Public liability insurance

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Students and new graduates

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

CPD

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

Case history and your premiums

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

General enquiries

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?

If a private patient is unhappy with their treatment or some aspect of the service they receive, where else might they complain?