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Hygienists & TherapistsPublicationsPublication RequestWorking overseasPremier Awards 2010Risk management resourcesPublicationsDentistsPremier Awards 2010About DPLMembership BenefitsPublicationsPublication RequestResourcesWorking OverseasFree student membershipPublicationsFree student membershipAbout to graduate?Your Future Starts HereCompetitionsPhoto competitionsPremier Awards 2010Studying overseasStudent applicationBenefits of membershipGraduate membershipElectivesElectives linksEducational resourcesPremier Awards 2010Contact UsKevin Lewis - Dental DirectorWhat to do if an incident occurs!Dento-legal EnquiryJoin Dental ProtectionRisk ManagementCase Studies1 - Vicarious liability4 - No warning given5 - Difficult extraction6 - Inappropriate diagnosis and treatment8 - Reamers do break9 - Sleepless night11 - Misunderstanding12 - Slow orthodontic progress14 - A high level of expectation15 - Computer print out16 - Disappointing crowns17 - Prescribing patterns18 - Police called for emergencies19 - Overprescription20 - Deliberate damage21 - Warnings not recorded22 - A clean sweep23 - Conflicting messages24 - Unsatisfactory crowns25 - Full refund26 - Unlawful killing27 - Instructions given whilst patient was not fully conscious28 - Crossover of allergies29 - The hygienist in the dental team31 - No can do32 - Mind the gap36 - Multiple crowns37 - By not extracting are you under-prescribing?38 - History saves the day39 - The prompt reply40 - Publicity seeker41 - The jargon barrier44 - Wrong teeth extracted45 - Read between the lines46 - Divided opinions47 - Consenting dentures48 - Cardiac arrest49 - Product and patient focus50 - Discriminating hygienist51 - Refunded fees52 - Clean sweep53 - Conflicting stories54 - Disputing colleagues55 - Lower denture refund56 - New look for old57 - Hip op58 - In an instant59 - Complex implant failure60 - Fractured mandible61 - A makeover62 - Changing faces64 - Broken file65 - Not quite asleep66 - Both sides now67 - Positive spin68 - Childsplay70 - Expectations71 - Chronic72 - Writing on the wall73 - Retirement74 - A more aesthetic smile75 - Extracting advice77 - A misunderstanding78 - Out with a writ79 - Ambiguity80 - No way to treat a therapist81 - Implant confusion82 - Managing a root in the antrum83 - Overcharged84 - Putting it right85 - As advertised86 - Who needs to know?87 - Disagreement about fees88 - Local anaesthetic suspected89 - A case of mistaken identity90 - An unrecorded discussion91 - Report on a broken tooth 92- Biting remarks93 - Ensuring satisfaction94 - Several failures95 - A dislike of operative procedures96 - In spite of best efforts98 - Fatal outcome99 - Wedding costs100 - A premolar swelling101 - Extraction socket won’t heal102 - Emergency call103 - The therapist and the sound-alike name104 - Hardly here105 - Gritted teeth107 - Retirement beckons108 - A good question109 - Mobile patients110 - Clinicians on the move111 - Discriminated against113 - Doing nothing was an option114 - A debatable lack of interest115 - Failed fissure seal116 - Two dentists on the job117 - Refund agreed118 - Two-tier charges119 - Double trouble120 - Discarded technique121 - Expert disagreement122 - Silence was not golden123 - Bad debt?124 - Confused intention125 - A winning smile126 - A potent prescription127 - Hip joints128 - Counter-claim over debtCase Studies Advanced SearchClinical Audit ToolsDental Advice BookletsInteractive & Distance LearningRisk Management LibraryPublicationsPublication RequestRecord keepingNews & EventsPosition StatementsCosmetic & Adjunctive Procedures 2007Dental ImplantsMentoringTooth WhiteningPress ReleasesDental Protection announce 13 new appointmentsDental Protection announces 50000 membersMPS announces membership figuresKevin Lewis Awarded FellowshipHIV experts’ advice may change say Dental ProtectionDentistry Magazine Top 50 PollRush to the new DPL WebsiteKevin Lewis awarded a second FellowshipEventsRecent EventsADAResponse DocumentsPremier Awards 2010ProfessionalsHygienists & TherapistsDentistsFree student membershipCorporate MembershipYoung DentistsGraduate membershipMembershipAbout our subscriptionsCorporate MembershipJoin Dental ProtectionSubscription ratesMembership BenefitsAbout Dental ProtectionFinancial StrengthFinancial summaryIntroduction to Dental Protection Limited (DPL)Medical Indemnity Act 2003 Medical Indemnity FAQMeet the lawyersMeet the TeamKen ParkerVicki BiddleDr John KiddDr David EvansDr John McNamaraDr Rod BrilliantDr Stuart GairnsDr Cos MaioloProfessor Frank MonsourDr Janet Scott CDCDr David SykesDr Tim WigmoreMutualityOur visions & valuesYoung DentistsAbout to graduate?CompetitionsPhoto competitionsPremier Awards 2010Graduate membershipEducational resourcesPublications