Drawing on over 30 years of clinical and dentolegal experience, Global Adviser Raj Rattan focuses on a single, actionable step to help reduce risk and improve consistency in routine care. 

In this issue... 

The one thing: the power of the pre-treatment pause 

Before every procedure, pause for a few seconds to confirm the planned treatment, verify that consent remains valid, and ensure the patient understands what’s about to happen. This simple step can prevent misunderstandings, avoid errors and build trust through clear communication.