Membership information 1800 932 916
Dentolegal advice 1800 936 077

Ask Dental Protection

We receive hundreds of enquiries every week, and we publish some of the frequently asked questions on this page.

These may not always provide the complete answer in your own situation, and members are invited to contact us for specific advice.

I have heard that I need to display information about private patient charges. Is this true and if it is how should I do this?

Sep 3, 2014, 08:32 AM
Anchor:
display-information-for-private-patients

The Dental Council has issued the Code of Practice relating to Display of Fees in Private Practices. This Code of Practice came into effect on 1 June 2011 and made it mandatory for dentists to display private fees in a place where patients can view them before consultation. The fee notice must be at least A4 size (29.7 x 21cm or 11.7 x 8.3in) and be legible, accurate and up-to-date. It must be prominently displayed in the practice and must be situated in a place where the patient could reasonably be expected to see the list before the consultation. It is recommended that the fee notice be displayed at any of the following locations:

  • Entrance to the practice
  • Reception area(s)
  • Waiting room(s)

Dentists with websites must also display fees in a similar format. The fees displayed must be accurate, transparent and inclusive of all costs. Dentists must display a single fee only for the following treatments:

  • Examination, diagnosis and treatment plan
  • Hygiene treatment (hygienist) – per visit
  • Hygiene treatment (dentist) – per visit
  • X-rays – large (OPG)
  • Prescription

Dentists must display fees for the following treatments and these may be displayed in the form of a range of fees. If displaying a range of fees, both the minimum and maximum fee must be shown. It is not permitted to set a minimum price only for any treatment:

  • Advanced gum treatment
  • Restorations – white (composite resin)
  • Restorations – silver (amalgam)
  • Acrylic-based dentures
  • Metal-based dentures
  • Root canal treatment
  • Routine extraction
  • Surgical extraction
  • Core/post preparation
  • Crowns

Further information and advice is available here