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Workshop 01/06/2018

Mastering workshops - start here

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Mastering workshops - start here

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Manage the challenges of your daily practice with our professional development workshops

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Masterclasses 01/06/2018

Risk management masterclasses for general dental practitioners

Risk management masterclasses for general dental practitioners

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Our masterclasses are tailored to dentists. These one-day events consist of interactive and practical sessions, with the aim to enhance skills in achieving more effective consultations and handling of adverse outcomes.

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Workshop 22/08/2016

Dental records for general dental practitioners

Dental records for general dental practitioners

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This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

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Workshop 09/02/2015

Mastering difficult interactions

Mastering difficult interactions

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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 28/01/2015

Mastering adverse outcomes

Mastering adverse outcomes

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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 28/01/2015

Mastering consent & shared decision making

Mastering consent & shared decision making

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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 28/01/2015

Mastering your risk

Mastering your risk

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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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