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Counselling Service

Stress has always been a feature of everyday life for people in all professions. But the demands on healthcare professionals can put them under particular pressure because of the responsibility for the well-being of their patients.

Added to these stresses are those caused by receiving and dealing with complaints, clinical negligence claims, disciplinary matters, and other dentolegal issues, and our counselling service has been introduced specifically to assist members suffering from stress.

The counselling service is provided independently by Optum. Optum offers a personal and professional service tailored to your requirements and delivered by fully-trained, qualified and registered psychologists and counsellors.

Optum’s in-house telephone counselling provides immediate access to support 24 hours a day, seven days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience.

The service is entirely independent and confidential – we are not informed of members’ contact with Optum – and accessing the service is easy. Simply contact your dentolegal case handler who will be able to provide you with Optum’s telephone number.

Contact us

If you have not reported a matter to us, but are suffering from stress as a result, contact our advice line and ask to speak with a adviser.

For further information about the counselling service, please contact us at enquiries@dentalprotection.org