Mastering Your Risk
70% of litigation is related to poor communication
Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.
96% of previous attendees said that they would change their practice as a result of attending the Mastering Your Risk workshop.
By attending this workshop you will:
- enhance your skills in communicating effectively with patients to reduce risk
- acquire a deeper understanding of the link between communication skills and patient dissatisfaction
- gain a greater understanding of the motivation behind patient complaints
- learn about international experience in reducing risk
- gain a greater appreciation for the importance of documentation in protecting against complaints and disciplinary action.