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Webinar: Protecting your reputation following an adverse outcome (HK)

  • Dates: 19 – 19 Jun, 2019

Date:  Wednesday 19 June 2019
20.15 – 21.15 HKT
Suitable for: All dental practitioners 
Cost: Free for members

We are all human. Despite our best intentions, mistakes can happen. 

In an increasingly demanding professional environment, you need to protect and build your professional reputation and that of the practice. How then can you reduce the risk of a complaint, claim or Dental Council investigation following an adverse outcome?

Join Dr James Foster, Head of Dental Services for Dental Protection Asia, Australia and New Zealand for this interactive webinar as he discusses real dentolegal cases to help you identify common themes. 

Designed for all dental practitioners, this live one-hour webinar will help you learn behaviours and actions to minimise the escalation of a case when things don’t go to plan. 

With an opportunity for real time questions and answers during the broadcast, this is the ideal way to have the expertise of Dental Protection brought directly to you.

By attending this webinar you will:

  • learn behaviours and actions to help build and protect your professional reputation
  • understand how to reduce your risk when adverse outcomes arise
  • identify ways to build your professional reputation and trust with patients

Dr James Foster

Dr James Foster qualified from Newcastle Dental School (UK) in 1990 and was in General Practice for sixteen years during which time he ran two practices in Northumberland. 

Dr Foster had various roles with the Northern Deanery which included seven years as a VT Adviser (latterly as a GPT scheme adviser), Workforce Adviser, Dental Tutor and a PCD Tutor. He also worked as a Clinical Supervisor in Prosthodontics at Newcastle Dental hospital for four years. 

James obtained a Masters Degree in Medical Law in 2005, and has further obtained the MFGDP(UK) and a Certificate in Clinical Education. 

James is a trained mentor and following his appointment as a local adviser to Dental Protection in 2004, he was appointed as an Associate Dentolegal Adviser in 2004. He joined Dental Protection as a full-time Dentolegal Adviser in 2008. 

Dr Foster handles cases from several International jurisdictions, and in 2014 he was appointed Head of Dental Services for Australia and New Zealand. His role recently expanded to include Asia.

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