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Mastering Your Risk

70% of litigation is related to poor communication

Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of attending the Mastering Your Risk workshop.

The Mastering Your Risk handout is very good. It could be used in the workplace for team training

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Suitable for:

General dental practitioners, specialists, hygienists and therapists

Format:

A three-hour workshop of short lectures, reflective exercises, small group activities and rehearsal of skills

Cost:

Members:free as a benefit of membership
Non-members:$495

CPD:

3 CPD hours

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By attending this workshop you will:
  • Enhance your skills in communicating effectively with patients to reduce risk
  • Acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • Gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
  • Learn about international experience in reducing risk
  • Gain a greater appreciation for the importance of documentation in protecting against litigation

For further information please contact educational services:

Email: education@dpla.com.au

Call: 07 3511 5005

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OR DOWNLOAD A BOOKING FORM

 

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