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Mastering Your Risk

70% of litigation is related to poor communication

Take action to help reduce your risk by improving your communication skills and developing techniques to better manage your patient expectations.

96% of previous attendees said that they would change their practice as a result of attending the Mastering Your Risk workshop.

The Mastering Your Risk handout is very good. It could be used in the workplace for team training

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Suitable for:

General dental practitioners, specialists, hygienists and therapists

Format:

A three-hour workshop of short lectures, reflective exercises, small group activities and rehearsal of skills

Cost:

Members:free as a benefit of membership
Non-members:$495

CPD:

3 CPD hours

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By attending this workshop you will:
  • Enhance your skills in communicating effectively with patients to reduce risk
  • Acquire a deeper understanding of the link between communication skills and patient dissatisfaction
  • Gain a greater understanding of the motivation behind patient claims and complaints and why patients sue
  • Learn about international experience in reducing risk
  • Gain a greater appreciation for the importance of documentation in protecting against litigation

For further information please contact educational services:

Email: education@dpla.com.au

Call: 07 3511 5005

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OR DOWNLOAD A BOOKING FORM

 

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terms and conditions
Workshop FAQs

© 2017 The Medical Protection Society Limited

DPL Australia Pty Ltd (“DPLA”) is registered in Australia with ABN 24 092 695 933. Dental Protection Limited (“DPL”) is registered in England (No. 2374160) and along with DPLA is part of the Medical Protection Society Limited (“MPS”) group of companies. MPS is registered in England (No. 36142). Both DPL and MPS have their registered office at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG. DPL serves and supports the dental members of MPS. All the benefits of MPS membership are discretionary, as set out in MPS’s Memorandum and Articles of Association. “Dental Protection member” in Australia means a non-indemnity dental member of MPS. Dental Protection members may hold membership independently or in conjunction with membership of the Australian Dental Association (W.A. Branch) Inc. (“ADA WA”).

Dental Protection members who hold membership independently need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd (“MDA”), ABN 56 058 271 417, AFS Licence No. 238073. DPLA is a Corporate Authorised Representative of MDA with CAR No. 326134. For such Dental Protection members, by agreement with MDA, DPLA provides point-of-contact member services, case management and colleague-to-colleague support.

Dental Protection members who are also ADA WA members need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA, which is available in accordance with the provisions of ADA WA membership.

None of ADA WA, DPL, DPLA and MPS are insurance companies. Dental Protection® is a registered trademark of MPS.