Membership information 1800 444 542
Dentolegal advice 1800 444 542


At Dental Protection, we believe that the most effective way to protect our members is to help you avoid problems before they happen. That’s why we’re committed to supporting you to reduce your risk with dentist-led professional development courses. Our new, engaging virtual workshops, make it easier and more convenient and accessible for you to learn.

Dental Records

Practical guidance to improve the quality of dental record keeping

Dates and time:

Wednesday 27 October 2021, 18:30 – 20:30 AEST

Monday 8 November 2021, 18:30 – 20:30 AEST

Monday 29 November 2021, 18:30 – 20:30 AEST

Cost: No additional charge for members

Format: Online


  • Two-hour virtual workshop
  • Short lectures
  • Modelling and rehearsal of skills
  • Reflective exercises
  • Small group-facilitated discussions

Book now via Prism



The dental practice environment is both busy and demanding. Well-organised, effective and accurate records are essential to the continuity of patient care. Records should demonstrate the sequence of events that occurred during patient care and may be pivotal in determining the outcome of a complaint or allegation.

This two-hour virtual workshop shares knowledge, insights and updates based on current legislation and guidance to support you to improve the quality of your record keeping. It highlights your contribution to clinical care and correct sequencing of treatment through effective record keeping, considers the role of your team members and will equip you with strategies to help reduce exposure to risk of complaints.

By attending you will:

  • Acquire a greater understanding about why dental records are important
  • Appreciate the legal, regulatory and contractual requirements regarding record keeping
  • Update your knowledge of the principles of good record keeping
  • Enhance your skills in making good clinical entries
  • Be able to assess the quality of your record keeping
Book now via Prism

Virtual workshop learning experience

What to expect

  • Interactive workshops including short lectures, video analysis of dentist-patient interactions, presenter-led and participant led interactions, small group rehearsals and reflective exercises
  • A supportive and intimate learning environment with two dentolegal experts and a maximum of 16 participants
  • Immediate feedback on learning, discussion and shared experiences with like-minded colleagues


How it works

A virtual meeting link and confirmation of your registration will be emailed to you. Learning resources and further information will be available following registration.

Workshops are delivered online, via ClickMeetings.

You’ll need access to a PC or laptop, headset and a stable internet connection (please note we don’t advise using a mobile device).

When you’ve completed your workshop, a video and written summary will be given to you as a just in time refresher resource. You’ll also get a communication template to help you apply the training when you need it most.

Understand the IT setup

For more information please contact Educational Services
Call: 1800 444 542 

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terms and conditions
Workshop FAQs

© 2010-2021 The Medical Protection Society Limited

DPL Australia Pty Ltd (“DPLA”) is registered in Australia with ABN 24 092 695 933. Dental Protection Limited (“DPL”) is registered in England (No. 2374160) and along with DPLA is part of the Medical Protection Society Limited (“MPS”) group of companies. MPS is registered in England (No. 36142). Both DPL and MPS have their registered office at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG. DPL serves and supports the dental members of MPS. All the benefits of MPS membership are discretionary, as set out in MPS’s Memorandum and Articles of Association.
“Dental Protection member” in Australia means a non-indemnity dental member of MPS. Dental Protection members may hold membership independently or in conjunction with membership of the Australian Dental Association (W.A. Branch) Inc. (“ADAWA”).
Dental Protection members who hold membership independently need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd (“MDANI”), ABN 56 058 271 417, AFS Licence No. 238073. MDANI is a wholly-owned subsidiary of MDA National Limited, ABN 67 055 801 771. DPLA is a Corporate Authorised Representative of MDANI with CAR No. 326134. For such Dental Protection members, by agreement with MDANI, DPLA provides point-of-contact member services, case management and colleague-to-colleague support.
Dental Protection members who are also ADAWA members need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDANI, which is available in accordance with the provisions of ADAWA membership.
None of ADAWA, DPL, DPLA and MPS are insurance companies. Dental Protection® is a registered trademark of MPS.

Before making a decision to buy or hold any products issued by MDANI, please consider your personal circumstances and the Important Information, Policy Wording and any supplementary documentation available by contacting the DPL membership team on 1800 444 542 or via email.