Complaints handling
Click here to view information about dealing with complaints in England, Scotland, Wales, Northern Ireland and the Isle of Man.
Click here to read our risk management module on Complaints Handling, or log into our E-learning library below to view more modules.
Dates for 2013 are available for DPL's interactive and internationally renowned Mastering series of workshops
We publish case reports as an aid to DPL members, to alert them to pitfalls that have caught their colleagues unawares
Frequently asked questions plus an insight into the legal perspective applicable to record keeping in the UK
Members can make a significant saving on DPL’s interactive learning programmes on CD-ROM produced in conjunction with Smile-on
Our E-learning portal. The library provides practical risk management for the whole dental team plus online CPD - register online now
A free resource for Dental Protection members that provides in-depth risk management information on common problem areas
Publications tailored to provide an understanding of the legal and ethical principles governing the practise of dentistry
Short articles covering some of the most common areas of clinical record keeping that give rise to problems