The Mastering Series
Dental Protection is committed to education and risk management. One of the latest developments in a range of educational programmes is the Mastering series of communication and interpersonal skills workshops.
Why communication and interpersonal skills?
A staggering 70% of litigation is related to poor communication. We want to help you in reducing your exposure to this risk.
As a DPL member these workshops are available to you free of charge. Each workshop provides three hours of verifiable CPD.
Mastering Your Risk
This workshop provides a thorough grounding in the issues surrounding risk management and introduces practical and preventative techniques that improve communication skills and patient satisfaction
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Mastering Adverse Outcomes
This workshop provides powerful training in the effective and ethical management of patient care following an adverse outcome.
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Mastering Difficult Interactions
This workshop provides a solution-focused approach to enhancing your effectiveness and ease when dealing with difficult interactions.
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Mastering Consent and Shared Decision Making
This work shop examines the principles of consent and the specific skills required in adopting shared decision making.
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