27 October 2009

    Q. I have closed circuit television (CCTV) cameras in my practice both for security reason as well as staff training purposes. What legal obligations apply to this material?

    Having CCTV in dental practices does raise some interesting issues. The first is the issue of patient confidentiality particularly if CCTVs are utilised in clinical environments. Whilst these devices do not usually record sound they are liable to be considered an intrusion by patients who will have no control over what happens to the recordings. Even at the reception desk patients will be easily identifiable from these recording which they may feel is an infringement on their rights to have their confidentiality in a healthcare setting protected.

    If CCTV cameras are in use, it is important that patients are made aware of the fact and that signs are placed in suitably prominent positions to that effect. It may be sensible (or in some countries a legal requirement) to explain the purposes of the recordings, who will have access to them, and how long they will be kept.

    Dental Protection Limited is registered in England (No. 2374160) and is a wholly owned subsidiary of The Medical Protection Society Limited (MPS) which is registered in England (No.36142). Both companies use Dental Protection as a trading name and have their registered office at 33 Cavendish Square, London W1G 0PS.

    Dental Protection Limited serves and supports the dental members of MPS with access to the full range of benefits of membership, which are all discretionary, and set out in MPS’s Memorandum and Articles of Association. MPS is not an insurance company. Dental Protection® is a registered trademark of MPS.

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