Stress has always been a feature of everyday life for people in all professions. The demands on healthcare professionals can put them under particular pressure because of the responsibility for the well-being of their patients.
Added to these stresses are those caused by receiving and dealing with complaints, clinical negligence claims, disciplinary matters, and other dento-legal issues. The DPL counselling service has been introduced specifically to assist members suffering from stress as a result of such issues.
The counselling service is provided independently by Optum. Optum offers a personal and professional service tailored to your requirements and delivered by fully trained, qualified and registered psychologists and counsellors.
Optum’s in-house telephone counselling provides immediate access to support 24 hours a day, seven days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience, all funded by DPL.
The service is entirely independent and confidential – DPL is not informed of members’ contact with Optum – and accessing the service is easy. Simply contact your dento-legal case handler, who will be able to provide you with Optum’s telephone number.
If you have not reported a dento-legal matter to DPL, but are suffering from stress due to a dento-legal issue, contact our advice line and ask to speak with an adviser.
For further information about the DPL counselling service, please contact us at firstname.lastname@example.org