Counselling Service

Stress has always been a feature of everyday life for people in all professions. The demands on healthcare professionals can put them under particular pressure because of the responsibility for the well-being of their patients.

Added to these stresses are those caused by receiving and dealing with complaints, clinical negligence claims, disciplinary matters, and other dento-legal issues. The DPL counselling service has been introduced specifically to assist members suffering from stress as a result of such issues.

The counselling service is provided independently by Optum. Optum offers a personal and professional service tailored to your requirements and delivered by fully trained, qualified and registered psychologists and counsellors.

Optum’s in-house telephone counselling provides immediate access to support 24 hours a day, seven days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience, all funded by DPL.

The service is entirely independent and confidential – DPL is not informed of members’ contact with Optum – and accessing the service is easy. Simply contact your dento-legal case handler, who will be able to provide you with Optum’s telephone number.

If you have not reported a dento-legal matter to DPL, but are suffering from stress due to a dento-legal issue, contact our advice line and ask to speak with an adviser.

For further information about the DPL counselling service, please contact us at

Dental Protection Limited is registered in England (No. 2374160) and is a wholly owned subsidiary of The Medical Protection Society Limited (MPS) which is registered in England (No.36142). Both companies use Dental Protection as a trading name and have their registered office at 33 Cavendish Square, London W1G 0PS.

Dental Protection Limited serves and supports the dental members of MPS with access to the full range of benefits of membership, which are all discretionary, and set out in MPS’s Memorandum and Articles of Association. MPS is not an insurance company. Dental Protection® is a registered trademark of MPS.

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