For Hygienists and Therapists
As healthcare professionals, part of our role is to provide information and give advice to our patients, so that they can make sensible, properly informed choices about their oral health priorities and any care and treatment that they may or may not wish to receive.
But because we don't work in a perfect world, nor with perfect patients, this interactive 2-hour workshop has been created specifically for hygienists and therapists, providing powerful insights into several important areas of patient care which are also potentially important medico-legally.
Examining clinical and interpersonal scenarios that will be familiar to many hygienists and therapists, this new programme draws from DPL's extensive international experience and provides practical and relevant advice in an enjoyable and memorable way.
- Interpersonal powerplays
The body language clues to look for, and to use yourself, when having important one-to-one interactions with your patients (or in the case of children, their parents) and also work colleagues. Are they listening? Are they concentrating? Are they interested? How to help them to remember the key points of what you are saying, and understand what really matters.
- Memories are made of this
The inherently fallible nature of memory and how it can play tricks on us. Why patients don't always remember what we tell them. What we need to record in the clinical notes in order to compensate for this.
- Thanks but no thanks
Patients have a right to choose not to accept the advice we give them, or the treatment we recommend - but we also have a duty to make them aware of the consequences of their decisions.
- Stepwise to Success
The 'staircase' model of behavioural change. This compelling model helps us to understand why some people will immediately engage with and start to implement our advice, many will show encouraging early signs of doing so before slipping back to where they started, and others will never change - no matter how much advice and guidance we give them.
Dates and venues
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Monday 3 October 2011
Hervey Bay/Maryborough
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RSL Maryborough - Heritage Function Room
165 - 173 Lennox Street, Maryborough, QLD 4650 |
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Tuesday 4 October 2011
Sunshine Coast
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Campus Mooloolaba Campus
Room A1.75, Level 1, A Block, 34 Lady Musgrave Drive, Mountain Creek, QLD 4557 - Click here for campus map |
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Wednesday 5 October 2011
Gold Coast
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RACV Royal Pines Resort
Ross Street, Benowa, QLD 4217 |
Thursday 6 October 2011
Coffs Harbour |
Coffs Harbour Education Campus
363 Hogbin Drive, Coffs Harbour, NSW 2450 |
Friday 7 October 2011
Canberra |
Crowne Plaza Canberra
1 Binara Street, Canberra, ACT 2601 |
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Tuesday 11 October 2011
Darwin
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Holiday Inn
116 The Esplanade, Darwin, NT 0801 |
Thursday 13 October 2011
Carins |
Holiday Inn
121-123 The Esplanade & Florence Street, Carins, QLD 4870 |
Timings, duration, format
5.30pm to 6.00pm - Registration (tea and coffee available)
6.00pm to 8.00pm - Presentation
8.00pm to 8.45pm - Drinks and light buffet with an opportunity to meet the DPL team
Cost of attendance
- DPL members free, as a benefit of membership
- Non-members $50
The workshops provide 2 hours CPD and a course workbook will be given to all attendees.
How to book
CLICK HERE TO BOOK ONLINE.
CLICK HERE TO DOWNLOAD THE SEMINAR NOTES.
For queries or information on further dates and cities, contact FREECALL 1800 444 542, or email dpla@dpla.org.au