What is AHPRA?

25 October 2013

Last updated

AHPRA stands for the Australian Health Practitioner Regulation Agency

The enactment of the Health Practitioner National Law Act 2009 resulted in the replacement of the pre-existing 85 State and Territory Boards with 14 National Boards, of which one is Dental, active from 1 July 2010.

AHPRA serves to support the Boards in their primary function of protecting the general public, and also manages practitioner registration.

Are you due to renew?

AHPRA have sent out the renewal email inviting registrants to renew their registration for the upcoming period. Alternatively, click here to renew your registration online.

Members are reminded that registration renewal date for dental practitioners with general, specialist or non-practising registration is 30 November.

What are my responsibilities under the new Act?  

Practitioners must comply with the following registration standards which can be viewed and downloaded either through www.ahpra.gov.au or www.dentalboard.gov.au or by clicking on this link www.dentalboard.gov.au/Registration-Standards.aspx

DPLA advise that you thoroughly read and review these standards:

  • Dental Continuing Professional Development Registration Standard
  • Dental Criminal History Registration Standard
  • Dental Endorsement Conscious Sedation Registration Standard
  • Dental English Language Skills Registration Standard
  • Dental List of Specialties Registration Standard
  • Dental Professional Indemnity Insurance Registration Standard
  • Dental Recency of Practice Registration Standard
  • Dental Scope of Practice Registration Standard
  • Dental Specialist Registration Standard
  • Dental General Registration for Overseas-Qualified Dental Practitioners Registration Standard
  • Dental Limited Registration for Postgraduate Training or Supervised Practice Registration Standard
  • Dental Limited Registration for Teaching or Research Registration Standard

Furthermore, there are a series of Codes of Conduct and Guidelines which DPLA strongly recommends you read and review regularly. These are available at http://www.dentalboard.gov.au/Codes-Guidelines/Policies-Codes-Guidelines.aspx

The Accreditation section also requires thorough and regular review and is found at http://www.dentalboard.gov.au/Accreditation.aspx this is also where you will find the list of Dental Board approved ‘add-on’ courses.

Dental Practitioners must only perform those dental procedures:

a. For which they have been formally educated and trained in programs of study approved by the Board; and

b. In which they are competent - see Scope of Practice Registration Standard at www.dentalboard.gov.au/Registration-Standards.aspx

What should I do if I receive a notification? (complaint)

You will be invited by the Board to respond, while optional, we advise this be prepared and submitted by the due date with appropriate supporting documentation:

1. Contact DPLA

Direct members:

Contact on 1800 444 542 or email cases.advice@dpla.com.au and , Dr David Evans, Dr Annalene Weston, Dr George Lazaridis or Dr Mike Rutherford will assist you in preparing your response.

Note to NSW members: your notification will come through The Dental Council of New South Wales

Scheme Members

Australian Dental Association Branch members in Western Australia should contact the Dental Cases Panel on (08) 9211 5600 or email cases@dentalcases.com.au

2. Prior to drafting your response, contact your notifications officer (the telephone number can be found within the body of text of the letter of notification) to ensure that all supporting documentation has been released.

3. Generally, a practitioner response to a letter of notification is required within 14 days as the Board has a statutory requirement to conduct a preliminary assessment within 60 days of receiving the notification of complaint from the patient.  There is no statutory allowance for the granting of extensions.

4. Your dento-legal adviser will assist by reviewing your records, radiographs and proposed draft response in conjunction with the primary complaint to ensure your response is as thorough as possible.

5. Submit by the due date with a copy of your submission sent to DPLA for your file.

What happens after my response has been submitted?

There are five stages to the complaint process:


1. Receipt of notification
2. Preliminary assessment

This determines if the matter should be handled by AHPRA or another complaints entity.

Possible preliminary outcomes include:

  • Takes immediate action on the practitioner’s or student’s registration
  • Investigate the notification
  • Request a health assessment of the practitioner or student or a performance assessment of the practitioner
  • Refer the matter to a health or performance panel hearing
  • Refer the matter to a tribunal hearing
  • Issue a caution
  • Accept undertakings
  • Impose conditions
  • Take no further action.


3. Investigation
4. Panel hearing
5. Tribunal hearing

These stages can all be carried out to further determine the appropriate course of action.

DPL Australia Pty Ltd ('DPLA') ABN 24 092 695 933, CAR No. 326134 is a Corporate Authorised Representative of MDA National Insurance Pty Ltd ABN 56 058 271 417, AFS Licence No. 238073. DPLA members have access to the Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd.

DPLA is a wholly owned subsidiary of the Medical Protection Society Limited (MPS) (registered in England No. 36142) at 33 Cavendish Square, London, W1G 0PS. ‘DPL member’ and ‘DPLA member’ means a non-indemnity dental member of MPS served by DPLA. The benefits of MPS membership are discretionary and set out in its Memorandum and Articles of Association. Neither DPLA nor MPS are insurance companies.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more