Strategies for predictable quality assurance and practice success
Consistent success – whether in dentistry or in business - doesn’t happen by accident. It is almost always the result of hard work and careful planning. But there is a world of difference between how we measure success, as dental health professionals, and how patients decide who is (and isn’t) a good dentist, hygienist, therapist etc. This difference lies at the heart of how patients choose a dentist, what patients are prepared to pay for their treatment, what a Dental Board and other third parties consider to be “good” and “bad” treatment, and - crucially – who gets sued and complained about, and who doesn’t.
This presentation will take a sideways look at all of the above issues, look at the changing competitive environment and ways to succeed within it, and prompt us to ask whether we are investing in our practices in the right way(s) if we want to maximise our chances of sustained success.
Seminar notes
Who should attend?
General and specialist practitioners, dental hygienists, therapists and oral health therapists, chairside assistants, dental students, reception staff and practice managers will all find the subject matter of interest and relevance to them.
Timing, duration and format
- Registration and light food from 5.15pm
- Starting at 5.45pm until 6.45pm followed by short interval
- Recommencing at 7.05pm until 8.05pm
- Drinks and informal discussion from 8.05pm until 8.45pm
CPD
The workshop qualifies for 2 hours 'clinical' CPD activity.
Cost
DPL members can attend this workshop at no charge, as a benefit of membership. An attendance fee of $200 per person applies to non-members (this can be fully offset against subsequent DPL membership). Seminar handouts are provided for all attendees.
Click here to download the flyer for this event.
CLICK HERE TO BOOK ONLINE
For queries contact FREECALL 1800 444542 or email ken.parker@dpla.com.au