DPL’s risk management workshop programme features two essential topics—the highly popular Mastering Your Risk and the new Mastering Adverse Outcomes.
These workshops provide dentists with essential skills and proven techniques to reduce their risk of complaints, and improve patient outcomes.
They are designed by dentolegal experts and presented by dentists practising in New Zealand.
Cost
Members can attend these workshops free of charge.
CPD
Both workshops have been accredited for 2.83 CPD points.
Mastering Your Risk
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques that you can implement immediately to reduce exposure to complaints and disciplinary action.
Find out more here
Mastering Adverse Outcomes
This workshop provides powerful and proven communication techniques to deal with extremely disappointed patients after something has gone wrong. Using clinical scenarios and the DPL ASSIST© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.
Find out more here