The Mastering Series
Dental Protection is committed to education and risk management. One of the latest developments in a range of educational programmes is the Mastering series of communication and interpersonal skills workshops.
Why communication and interpersonal skills?
A staggering 70% of litigation is related to poor communication. We want to help you in reducing your exposure to risk.
As a DPL member these workshops are available to you free of charge. Each workshop provides three hours of verifiable CPD.
Mastering Your Risk
This workshop provides a thorough grounding in the issues surrouding risk management and introduces practical and preventatice techniques that improve communucation skills and patient satisfaction.
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Mastering Adverse Outcomes
This workshop provides powerful training in the efffective and ethical management of patient care following an adverse outcome. Using clinical scenarios and the ASSIST model for handling adverse outcomes, this workshop gives participants the confidence to formulate a personal effective and ethical response to this most challenging of clinical situations.
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