Risk Management Workshops

DPL’s risk management workshop programme features four essential titles - Mastering Your Risk, Mastering Adverse Outcomes, Mastering Difficult Interactions and Mastering Consent and Shared Decision Making

These workshops provide dentists with essential skills and proven techniques to reduce their risk of complaints or claims, and improve patient outcomes.

They are designed by dentolegal experts and presented by dentists practicing in Hong Kong.

Members can attend these workshops free of charge.


CPD is available in partnership with Hong Kong Dental Association.

Please note: For workshops with online booking available, we have introduced a new online booking system. On first use, you will be asked to register your desired user name and password and complete a booking form. A user account will then be created for you, which will enable you to make future bookings without the need to re-enter this information. This system has been introduced to make the booking process more efficient for you.

Mastering Your Risk

The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques that you can implement immediately to reduce your exposure to litigation and complaints.

Find out more here

Mastering Adverse Outcomes

The Mastering Adverse Outcomes workshop provides powerful and proven communication techniques to deal with extremely disappointed patients after something has gone wrong. Using clinical scenarios and the DPL A.S.S.I.S.T© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.

Find out more here

Mastering Difficult Interactions

The Mastering Difficult Interactions workshop provides a solution-focused approach to enhancing your effectiveness and ease when dealing with difficult interactions.

Find out more here

Mastering Consent and Shared Decision Making - NEW

The Mastering Consent and Shared Decision Making workshop examines the principles of consent and the specific skills required in adopting shared decision making.

Find out more here



Dental Protection Limited is registered in England (No. 2374160) and is a wholly owned subsidiary of The Medical Protection Society Limited (MPS) which is registered in England (No.36142). Both companies use Dental Protection as a trading name and have their registered office at 33 Cavendish Square, London W1G 0PS.

Dental Protection Limited serves and supports the dental members of MPS with access to the full range of benefits of membership, which are all discretionary, and set out in MPS’s Memorandum and Articles of Association. MPS is not an insurance company. Dental Protection® is a registered trademark of MPS.

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