DPL’s risk management workshop programme features three essential titles - Mastering Your Risk, Mastering Adverse Outcomes and Mastering Difficult Interactions.
These workshops provide dentists with essential skills and proven techniques to reduce their risk of complaints or claims, and improve patient outcomes.
They are designed by dentolegal experts and presented by dentists practicing in Australia.
Members can attend these workshops free of charge and HKDA members receive a 50% discount on the non-members rate of $800.
CPD
The workshops in the series have been accredited for CPD:
- Dental Council of Hong Kong: 3 CPD points
- Hong Kong Dental Association: 3 CPD Hours
- The College of Dental Surgeons of Hong Kong: 3CME/CPD Points (Cat A)
Mastering Your Risk
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques that you can implement immediately to reduce your exposure to litigation and complaints.
Find out more here
Mastering Adverse Outcomes
The Mastering Adverse Outcomes workshop provides powerful and proven communication techniques to deal with extremely disappointed patients after something has gone wrong. Using clinical scenarios and the DPL A.S.S.I.S.T© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.
Find out more here
Mastering Difficult Interactions
The Mastering Difficult Interactions workshop provides a solution-focused approach to enhancing your effectiveness and ease when dealing with difficult interactions.
Find out more here