DPL’s risk management workshop programme features two essential topics—the highly popular Mastering Your Risk and the new Mastering Adverse Outcomes.
These workshops provide dentists with essential skills and proven techniques to reduce their risk of complaints or claims, and improve patient outcomes.
They are designed by dentolegal experts and presented by dentists practicing in Australia.
Cost
Members can attend these workshops free of charge.
The non-member fee is $495 but DPL will refund the fee to non-members if they join DPL by 30 June 2011.
CPD
Attendance at each workshop contributes three-hours towards your continuing professional development requirements.
Mastering Your Risk
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques that you can implement immediately to reduce your exposure to litigation and complaints.
Find out more here
Mastering Adverse Outcomes
The Mastering Adverse Outcomes workshop provides powerful and proven communication techniques to deal with extremely disappointed patients after something has gone wrong. Using clinical scenarios and the DPL ASSIST© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.
Find out more here