DPL’s risk management workshop programme features three essential topics - Mastering Your Risk, Mastering Adverse Outcomes and Mastering Difficult Interactions.
These workshops provide dentists with essential skills and proven techniques to reduce their risk of complaints or claims, and improve patient outcomes.
They are designed by dentolegal experts and presented by dentists practising in Australia.
Members can attend these workshops free of charge, non-member fee is $495. Attendance at each workshop contributes three-hours towards your continuing professional development requirements.
Mastering Your Risk
The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques you can implement immediately to reduce exposure to litigation and complaints.
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Mastering Adverse Outcomes
This workshop provides powerful and proven communication techniques to deal with extremely disappointed patients after something has gone wrong. Using clinical scenarios and the DPL A.S.S.I.S.T© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.
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Mastering Difficult Interactions
The Mastering Difficult Interactions workshop provides a solution-focused approach to enhancing your effectiveness and ease when dealing with difficult interactions.
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