Risk Management Workshops

DPL’s Risk Management Workshop Series features four essential titles - Mastering Your Risk, Mastering Adverse Outcomes, Mastering Difficult Interactions and Mastering Consent and Shared Decision Making.

These workshops provide dentists with essential skills and proven techniques to reduce their risk of complaints and improve patient outcomes.

They are designed by dentolegal experts and presented by dentists practising in Australia.

Members can attend these workshops free of charge, non-member fee is $495. Attendance at each workshop contributes three hours towards your Continuing Professional Development requirements.

Please note: For workshops with online booking available, we have introduced a new online booking system. On first use, you will be asked to register your desired user name and password and complete a booking form. A user account will then be created for you, which will enable you to make future bookings without the need to re-enter this information. This system has been introduced to make the booking process more efficient for you.

Mastering Your Risk

The Mastering Your Risk workshop gives you a thorough grounding in the issues surrounding risk management. It introduces proven preventative skills and techniques you can implement immediately to reduce exposure to litigation and complaints.

Find out more here

Mastering Adverse Outcomes

The Mastering Adverse Outcomes workshop provides powerful and proven communication techniques to deal with extremely disappointed patients after something has gone wrong. Using clinical scenarios and the DPL A.S.S.I.S.T© model for handling adverse outcomes, this workshop gives participants the confidence to deal with this most challenging of clinical situations.

Find out more here

Mastering Difficult Interactions

The Mastering Difficult Interactions workshop provides a solution-focused approach to enhancing your effectiveness and ease when dealing with difficult interactions.

Find out more here

Mastering Consent and Shared Decision Making - NEW

The Mastering Consent and Shared Decision Making workshop examines the principles of consent and the specific skills required in adopting shared decision making.

Find out more here

DPL Australia Pty Ltd ('DPLA') ABN 24 092 695 933, CAR No. 326134 is a Corporate Authorised Representative of MDA National Insurance Pty Ltd ABN 56 058 271 417, AFS Licence No. 238073. DPLA members have access to the Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd.

DPLA is a wholly owned subsidiary of the Medical Protection Society Limited (MPS) (registered in England No. 36142) at 33 Cavendish Square, London, W1G 0PS. ‘DPL member’ and ‘DPLA member’ means a non-indemnity dental member of MPS served by DPLA. The benefits of MPS membership are discretionary and set out in its Memorandum and Articles of Association. Neither DPLA nor MPS are insurance companies.

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